Im giving this place 1 star, half for how nice Serena (the lady who assisted me was), and half is that they actually had a good deep conditioner that worked for nicely with my hair. Now my actual review is that if you have curly hair or thick hair texture, or not willing to damage your hair by tons of bleaching and multiple sessions, then don't go. Before I go I picked a pic from their Instagram page of the hair color I'd like to achieve, I made it clear that my hair is curly and I always wear it like this, sent them photos of my hair and set an appointment.prior any hair work I stressed on the same and I asked not to dye my roots but actually to blend the color (exactly like the photo where the roots are dark then blended to lighter), no issues so far.
After finishing my hair, I noticed they didn't apply any kinda lights, and when my hair started to dry there was no blending, I complained that this wasn't the color I requested as you can obviously see the distinction between the black roots and the color, also no volume since there are no lights applied. The owner came and said the reason was that my hair is curly and I need to straighten my hair to notice the difference, after a lot of resistance as I never straighten my hair, I agreed, and it looked exactly as bad. Eventually she decided it's my fault because I need to straighten my hair more frequently then pick one of their natural balayage looks if I want a nice looking hair (which entails I should accept to apply bleaching that will take multiple sessions, and could potentially damage my curls). Eventually I walked out with only toner applied to my hair, they didn't even have a decent hairdryer with a diffuser to dry my hair naturally!! I walked out with my hair wet, my roots still black and not blended with the color, and they had the guts to charge me 120$ with no shame!! What pissed me the most is that they claim they do consultation, however none of them said that this hair color I wanted they cannot do or that they don't deal with curled hair textures before starting the work. It's only when they were done and attempted to dry my hair and I asked why it doesn't look like the photo (or why no lights were applied) is when they said it won't work. I choose the high road, paid and left just because I sensed the discussion will go nowhere with the owner's tone, she was very unprofessionally criticizing my hair texture and curls and that I need to trust her to straighten my hair if I wanna have a nice hair!! Also she went on and on and on, for like 30 minutes to explain why I'm wrong in wanting my hair curled and keeping my roots black with a balayage blend and expect a better outcome like the photo, and not even apologizing that nobody said this or objected my hair goal during the consultation. Overall the owner made me feel so uncomfortable, and she didn't care at all about my satisfaction with my hair color or outcome!! Even she said a couple of rude comments at the end about Serena (the lady who assisted me), that if I expect a better outcome I should book with the owner directly or another lady called Cadence to have my hair done better, instead of Serena!! WoW! Well, I expect the salon to have a standard quality regardless of who does my hair or who I consult with! Second rude comment she said was that my curled hair requires exotic highlights (whatever that is) that is thick and clear, which they don't do in this place because they are only "specialized" in natural looks, which didn't sound very positive since I was looking for natural look not a fake cheap look! I'm writing this review 2 weeks now after this unpleasant experience as my hair completely lost the mild toning they did, and now I'm back to where I was before going.I'd never go back and I'd never recommend this place!!
I got my balayage done here on Friday by Serena. They were so accommodating, I was able to schedule an appointment same day only 4 hours beforehand. Their main goal at this salon is for you to achieve the color you want while still keeping your hair healthy. I really appreciate how the health of your hair is their top priority. A lot of other salons don't care about that. Serena works so quickly and shes so easy to talk to and super funny. She really knows what shes doing and I trust her a lot with my hair. The salon is a little crowded, but super cute! They also have the cutest little yorkie at the salon, which I love!!. I will definitely be coming back for Serena, shes the best! I couldn't be happier after my first session, i cant wait to come back soon and go lighter!
Previously I've been going to a salon for two years now and my hair always comes out just a little lighter or even sometimes my husband says I look exactly the same. So imagine paying ~$220 and looking the same... that's why I decided to try out My Stylist Salon since I see a lot of great photos on Instagram.
When I was scheduling my appointment with My, she let me know the last appointment was at 2 pm which I didn't know if I could make it because I live in Oakland and had to take my mom to her eye appointment at 11 am and I didn't know how long that would take. It takes an hour to get to San Jose so I was scared I wouldn't make it on time and lose my deposit (shot that's $100!) lol but she worked with me and I honestly really appreciated that!
Once I got there, the stylist Judy let me know that she didn't believe I wasn't going to be able to get the blonde I really wanted because I had a lot of my roots grown out already. So with that being said I was hesitant to continue with the process because they are more expensive (close to double) than what I originally pay, but I decided to go through with it because I've seen so many before/after pics their Instagram account that was similar to my hair, so I said F* it why not; if it doesn't turn out the way I wanted then I'll just try somewhere else.
With that being said.... omg!!!!! My hair came out soooooo good! I've never ever been this blonde before. It is honestly so beautiful. Even Judy was shocked it got that blonde lol. My hair is really really long and I have a lot of hair so My helped Judy out and let me tell you - My is super fast!!!! I was shocked!! Lol I am really happy with my results!! I'm so in love with it! I've gotten sooo many compliments.
The whole staff was super friendly, down to earth, and it was just a great environment. I would highly recommend!
Love love this place. I honestly don't trust anyone but My and her team to touch my hair. Everywhere I go, I've been getting compliments even when I'm out of town and they get bummed when they find out it's not a salon around them.
They really are honest with you and really care about the health of your hair and that's what I love. If there's a color you want My will tell you why if it's not possible or how many sessions it will take to get that look. People don't forget sometimes a color you want you can't do it one session.
Honesty works both ways .... You need to be honest with them. You need to tell them what you have done with your hair in order to get to hair color you want. My have been doing hair for years she can tell what damage your hair have gone through even if you don't tell her.
I went in and the whole salon was so kind! My fixed my hair and it has never looked better! This is the first time I have LOVED the outcome of my hair. I walked out feeling like a new girl! They will definitely take care of you and most importantly your hair. I recommended them to so many of my friends and I 100% recommend you come here for your hair services. They are so friendly and easy to make conversation with, I'm so happy I found them.
I was so pleased with my experience at this salon. The place itself is very nice and clean. This was my first time at this place and I was really looking for a change.. i have had dark hair for a long time now and Lily did an amazing job with my balayage. I can't wait to come back for my second session!
I had such a great experience with Jennifer! I had box dyed my hair black a couple years ago so it was hard to lift the color at the ends of my hair. Still, Jennifer was able to lighten and tone my hair to my liking. I wasn't sure what I wanted when I came in, I just knew I wanted lighter hair. But I came out so happy with the results-- thanks to Jennifer!
I love My and her team! Everyone is super talented and friendly. The fact that I willingly drive down to San Jose from Oakland every time shows how amazing My Stylist Salon is. I've been going to My's for the past 2 years and there's no one else I trust to color it.
It's true that My charges a bit more than other salons, but it's 100% worth it. You get what you pay for so don't cheap out on your hair! If you get a bad haircut or coloring job, you can't really hide it! The reassurance that I leave the salon with amazing hair, that looks exactly like the pictures I show her, makes the drive + price worthwhile.
If you're thinking about trying out My's, keep your eyes out on their IG (@mystylist_salon) for promos w/ her stylists in training! She usually runs promos ranging from $200 for a balayage to -$50 for service. Don't get scared about having a stylist-in-training work on your hair! My is there every step of the process to guide them and if you're unhappy with the results, My will fix it up for you for free!
Bonus: She has an adorable little Yorkie that wanders around the salon. He'll snuggle in your lap if you ask!
Super happy with my hair results! I just moved from New Jersey where I got my hair done once every 3 months but I loved My and her team, they gave me the hair that I dreamed of and will definitely go back in 3 months to hopefully get it more gray ombré! The spot is cute too. Everyone is super friendly.
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