This review is long overdue. This is my 4th session with My and let me tell you I'm 110% satisfied with my results . I am Latina so I have long, thick and dark hair and I wanted grey/ ashy hair without the damage of course. Since the 1st session My was honest and told me it would take a couple of sessions overtime to achieve my hair goals. Although I was a bit sad because I wanted to see instant results I listened to My, I was patient and trusted the process. I now have my dream hair and it's still amazingly healthy and soft. I also wanted to address that some people say it may be a bit pricy but it is 10/10 worth it. You are definitely getting top salon services from these ladies and remember your hair is the crown you wear everyday so it is worth the investment. I will never trust anyone else with my hair other than My.
Ps. The girls are super nice and they offer a variety of drinks from water to wine. The salon is super chic as well.
My really listened to what I wanted and was clear with what I could achieve within that day. I wanted to go ash blonde with pink at the ends and she was careful to not damage my hair so told me that I would probably have to come back in 3 months to get that light. However, we did our best to see how light we could go in one sesh (keep in mind I already had dyed hair but it's been a while since I touched up) and it came out to be an ashy brown (getting lighter...more blonde as time goes by now) and I loved it! I was really clear that I wanted an ashy and not orange or yellow blonde and she totally understood. I love the temp pink she was able to put in as well! She was on time and overall it was a great experience. I would highly recommend her 🙂 Just give her a call now!
I'm a relatively new client to this salon. I've been seeing My since April and I have to say she is so talented! I had previously gone to another salon but had been disappointed with my colorist because my hair kept getting brassy after a week or so. When I first came to My, she was patient enough to explain to me what would work for my hair and how I could maintain the color between appointments. My hair is naturally a dark brown and wavy so it is pretty difficult to deal with, but My knew exactly what my hair needed. I'm grateful to have found this salon. The services are definitely not cheap, but you really do get what you pay for. From my own personal experience, it's important to go to someone who is experienced because your hair is one of the first things that people will notice about you. My and the rest of the girls are all so amazing and super friendly. I feel like they genuinely care about their clients and make good recommendations with regards to hair care. I highly recommend this salon to anyone who wants high quality service!!
Honestly, this review is long overdue. Today, I had babylights done with Cadence and she's so wonderful. My first session with her was balayage and second session was also babylights. I'm sorry I don't talk much when I sit in the chair! Nonetheless, she always makes my hair experience a great one. Every time I got my hair done with Cadence, I've been nothing but satisfied.
All the staff are super nice and friendly. The salon itself is cute and chic. Booking with My is simple and easy, she's honest about what you will need to get to achieve the hair you want and she's always helpful. Prices, some may say the price is a lot but when you leave a salon happy with your hair all the time - totally worth it!
Bonus review: Levi is absolutely adorable!
Seems like the salon increased their pricing to something most people with a basic income cannot afford. Made a small comment that $400 is kinda expensive to leave feedback, which I guess was not welcome or wanted. I paid $275 here, plus a $50 tip. Now the price has gone up almost 45% in less than a year. A shame because I made the comment with the intention of wanting to continue being a customer because Jeannie is awesome. Seems like the owner could give a crap about opinions. Excuse me, thanks for the block. Opinions are not welcome here, got it. Please allow me to keep my mouth shut next time.
Further update: The owner My decided it was a great idea to publicly blast me on their main business Instagram account for leaving a comment that her "prices were kinda expensive". That's a bit much? Which by the way, I left the comment on Jeannie's account, not on your official account. You never gave her a chance to address it with me before you just blocked her loyal customer. Great way to sabotage your own employee's reputation and hard work because you yourself are quite nasty and cannot handle criticism. Real customer service here, if you want a public shaming with a dash of nasty. So future customers, make sure you have your money ready, save up!!! Keep your mouth shut, pay the price, and get out. This is a luxury service. Btw thanks for updating your really nasty response below with a more cordial one.
Since you keep responding so will I. Your fault is to increase prices, think that every customer should take it lying down. You aren't guytang, not even Lily level, yet you think you can charge like you are. Many of your existing customers think the same thing, I'm just the one who said something. I believe your last edited response was that customers should be happy for the increase? Get over yourself My, you aren't the only salon in town.
I came to this salon with high expectations from the reviews it has from yelp, and they did live up to it. My first visit was three weeks ago, my stylist Jeannie was such a sweetheart. I myselft have no idea and no knowledge how to take care of your hair after bleaching and she was so sweet to explain it how it works. She was very honest and professional the whole time and i totally felt that she gets me!
After my visit i did have questions and clarifications about my hair so I did message My quite a few times, and I was so glad that she was very accomodating to my questions and helped me what I should do and what products she recommends. Im glad that she cares for her clients in and out of her stores!!!!
Next visit was yesterday, was my haircut from stylist Amy and she was energetic and chill. She was very gentle and asked if everything was okay (if water temp was okay or if shes tugging my hair too hard etc) she made sure that everything was what I wanted and kept it real plus she gave me a cute haircut and amazing beach curls haha
Overall I love my experience overall and definitely recommend it!!!! Will definitely come back for another babylights or balyage sessions soon! keep it up My and your team!!!
Three years later, and I only really trust My to color my hair. Since my first #hairdate, I've seen her around 3-4 times a year.
I usually do two appointments a year where I re-balayage and re-bleach my hair. Then I have two intermediate appointments to re-tone my hair.
Every time I come to My with new ideas, she is very open and discusses what she thinks will look good and what won't work out.
It has been great to see her expand her team and having her own salon. All of her workers are the sweetest girls, and I've had multiple of them help My out with my hair.
The salon has its own Instagram page where you can draw inspiration, and all of the stylists have their own page as well for even more photos of some gorgeous hair.
Plus My always has her dog Levi in the store, and he's the sweetest boy.
I have gone through complete hell with my hair this year. I'm a fairly new mom and wanted to do something nice for myself for Mother's Day & then my birthday, which as you moms may know, is difficult in itself. The place I went to literally ruined my hair I don't even understand (mind you I'm naturally a dirty blonde), tried to "fix it" (costing me more $), and then it was just even more of a hot mess. Afterwards, I just had extreme anxiety about getting my hair done lighter ever again. I've never gone lighter until the time I got my hair messed up, so when I found this salon I was like okay. If this ain't it, I'm going back to brunette.
Girrrllllll, this place IS IT! So in love with all the girls here. My is amazing. So personable and experienced. She takes her work and employees very seriously, and they don't mess around! She really cares about you as her client and friend. I left feeling SO confident. I couldn't stop looking at myself, I was amazed how perfect they did it. Thank you so much My! I literally found my spot finally, I'm so thrilled! Coming from the east bay every couple months I don't care